In this Micro-credential (MC), you’ll learn about the prevalence and types of disability, as well as the unique challenges people face—ranging from limited employment opportunities to health disparities and social exclusion. You'll explore models of disability (medical, social, and human rights models), and relevant legislation such as the Disability Discrimination Act 1992 and Australia’s Disability Strategy 2021–2031. The focus is on how your business can be more inclusive by offering accessible environments, services, and marketing strategies. By addressing misconceptions and learning practical adaptations, you’ll be better positioned to meet the diverse needs of your local community.